Last Updated: 24 July 2024
This Cookie Policy explains how Seapatong Residence ("we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
1. What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
2. How We Use Cookies
We use cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to enhance the experience on our website. We also use third-party cookies for functionality, performance, and security purposes.
3. Types of Cookies We Use
- Strictly Necessary Cookies: These are essential for you to browse the website and use its features, such as accessing secure areas of the site. Without these cookies, services like user login, booking, and security checks (reCAPTCHA) cannot be provided. These cookies cannot be disabled.
- Functional & Support Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some services, like our live chat support, may not function properly.
- Drift: We use Drift to provide the live chat service on our website. This service is only loaded if you consent to Functional cookies.
- Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. (Currently not in use, but available for the future).
- Third-Party Services (Necessary): Some third-party services are essential to the site's operation and fall under Strictly Necessary cookies:
- Firebase (by Google): We use Firebase for user authentication (logging in and registering) and to manage our database. These cookies are essential for the login and booking system to function correctly.
- Google reCAPTCHA: We use reCAPTCHA on our forms (login, registration, etc.) to protect them from spam and automated abuse. This service is subject to the Google Privacy Policy and Terms of Use.
4. How Can You Control Cookies?
You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie preferences by clicking on the "Customize" button on the cookie banner that appears when you first visit our website. This will open a settings panel where you can enable or disable different categories of cookies.
Please note that Strictly Necessary cookies cannot be disabled as they are essential for the website to function.
Alternatively, you can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
Please note that disabling strictly necessary cookies may impact the functionality of our website, and you may not be able to log in or make a booking.
5. Changes to This Cookie Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
6. Contact Us
If you have any questions about our use of cookies or other technologies, please email us at rsvn@seapatong.com or visit our contact page.